Dab tsi yog cab hauv ITIL?
Dab tsi yog cab hauv ITIL?

Video: Dab tsi yog cab hauv ITIL?

Video: Dab tsi yog cab hauv ITIL?
Video: Saib seb ov yog dab tsi.tag nrho nov 150.000 kip xwb 2024, Kaum ib hlis
Anonim

Lub Rooj Tswjhwm Saib Xyuas Kev Hloov Pauv ( CAB ) muab kev txhawb nqa rau pab pawg tswj hwm kev hloov pauv los ntawm kev tawm tswv yim txog kev thov hloov pauv, pab hauv kev ntsuam xyuas thiab kev ua ntej ntawm kev hloov pauv. A CAB yog ib feem tseem ceeb ntawm cov txheej txheem kev tswj hwm kev hloov pauv tau tsim los sib npaug ntawm qhov kev xav tau ntawm kev hloov pauv nrog qhov xav tau los txo qhov kev pheej hmoo ntawm qhov tshwm sim.

Hais txog qhov no, leej twg feem ntau zaum lub cab?

CAB - lub npe hu ua Change Advisory Board, yog ib pab pawg neeg uas tau ua haujlwm los ntsuas qhov kev hloov pauv rau IT ib puag ncig. Nws tuaj yeem yooj yim raws li daim ntawv teev npe xa email, lossis raws li tus thawj tswj hwm-coj, coj-feeb, tsa-koj-tes-los-hais pawg thawj coj.

Ib yam li ntawd, koj yuav ua li cas thiaj li khiav Pawg Thawj Saib Xyuas Kev Hloov Pauv? Tsib lub tswv yim zoo los khiav Pawg Thawj Tswj Kev Hloov Pauv (CAB)

  1. Tau txais cov txheej txheem tawm ntxov thiab txhawb kev sib tham ua ntej CAB.
  2. DECISION MAKERS tuaj koom CAB.
  3. Paub koj qhov kev txiav txim siab pib.
  4. Yog tias koj yog Tus Thawj Saib Xyuas Kev Hloov Pauv, koj Tus Thawj Saib Xyuas Kev Teeb Meem zaum sab xis ntawm koj.
  5. Ceev faj tsis txhob nkag mus rau hauv "rubber stamping."

Qhov thib ob, CAB cov rooj sib tham tshwm sim ntau npaum li cas?

Cov koom haum me me feem ntau tuaj yeem nyob nrog a CAB meeting txhua ob lub lis piam, los yog txhua lub lim tiam, kom lub suab thiab ntws.

ITIL kev hloov pauv kev tswj hwm yog dab tsi?

Txheej txheem Kev piav qhia Hloov Kev Tswj nrhiav kom txo qhov kev pheej hmoo cuam tshuam nrog Hloov, qhov twg ITIL txhais a Hloov raws li "qhov ntxiv, kev hloov kho ntawm kev tshem tawm txhua yam uas tuaj yeem cuam tshuam rau IT kev pabcuam". Qhov no suav nrog Kev Hloov Kho rau IT infrastructure, txheej txheem , cov ntaub ntawv, tus neeg muag khoom interfaces, thiab lwm yam.

Pom zoo: