Cov txheej txheem:

Crosby 14 kauj ruam yog dab tsi?
Crosby 14 kauj ruam yog dab tsi?

Video: Crosby 14 kauj ruam yog dab tsi?

Video: Crosby 14 kauj ruam yog dab tsi?
Video: «Человек качества» Филип Кросби объясняет принципы управления качеством 2024, Kaum ib hlis
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Crosby's 14 Kauj Ruam rau Kev Txhim Kho Zoo

  • Kauj Ruam 1: Kev Tswj Xyuas Kev cog lus.
  • Kauj ruam 2: Pab neeg txhim kho kom zoo.
  • Kauj Ruam 3: Kev Ntsuas Zoo.
  • Kauj Ruam 4: Tus nqi ntawm Kev Ntsuas Zoo.
  • Kauj Ruam 5: Kev Paub Zoo.
  • Kauj Ruam 6: Txoj Cai Kho .
  • Kauj Ruam 7: Tsim kom muaj Pawg Neeg Saib Xyuas Kev Ncaj Ncees rau Zero Defects Program.
  • Kauj Ruam 8: Kev cob qhia tus thawj saib xyuas.

Tsuas yog li ntawd, Crosby lub ntsiab lus ntawm qhov zoo yog dab tsi?

Thoob plaws nws txoj haujlwm, Crosby cov kev xav tau zoo ib yam los ntawm plaub qhov tseeb: Tus txhais ntawm qhov zoo yog ua raws li cov cai. Qhov system ntawm zoo yog kev tiv thaiv. Tus qauv kev ua tau zoo yog xoom tsis xws luag. Kev ntsuas ntawm zoo yog tus nqi ntawm kev tsis sib haum xeeb.

Tsis tas li ntawd, leej twg hais tias qhov zoo tsis pub dawb? Philip Crosby

Ib yam li ntawd ib tug yuav nug, Crosby txhais li cas tsis muaj qhov tsis xws luag?

Philip Crosby – “ Zero Defects ” thiab “Thawj Sijhawm Zoo” Philip Crosby yog ib tug neeg Amelikas uas txhawb nqa cov lus xoom tsis xws luag ”thiab “yog thawj zaug”. “ Zero defects ” tsis txhais hais tias yuam kev yeej tsis tshwm sim, es muaj yog tsis muaj tus lej tso cai ntawm qhov yuam kev ua rau hauv cov khoom lossis cov txheej txheem thiab koj tau txais nws thawj zaug.

Zero defects txhais li cas?

Zero Defects yog ib qho kev tswj cov cuab yeej tsom rau kev txo qis ntawm qhov tsis xws luag los ntawm kev tiv thaiv. Nws yog qhia txog kev txhawb siab rau tib neeg kom tiv thaiv kev ua yuam kev los ntawm kev tsim kom muaj lub siab xav tsis tu ncua ua lawv txoj haujlwm yog thawj zaug. - Zero Defects : Ib Qhov Loj Tshiab hauv Kev Pov Hwm Zoo.

Pom zoo: