Cov txheej txheem:

Koj siv Total Quality Management li cas?
Koj siv Total Quality Management li cas?

Video: Koj siv Total Quality Management li cas?

Video: Koj siv Total Quality Management li cas?
Video: Total quality management (TQM): 14 правил | Мини-лекция с Владимиром Шаровым | Laba 2024, Kaum ib hlis
Anonim

Cov kauj ruam los tsim kom muaj Tag Nrho Kev Tswj Xyuas Zoo

  1. Qhia kom meej lub zeem muag, lub hom phiaj, thiab qhov muaj nuj nqis.
  2. Txheeb xyuas qhov tseem ceeb ntawm Kev Ua Tau Zoo (CSF)
  3. Txhim kho kev ntsuas thiab ntsuas ntsuas los taug qab CSF cov ntaub ntawv.
  4. Txheeb xyuas Cov Neeg Siv Khoom Tseem Ceeb.
  5. Thov cov qhua tuaj noj mov.
  6. Tsim ib qho Kev Tshawb Fawb.
  7. Tshawb nrhiav txhua pab pawg neeg siv khoom.
  8. Tsim Kev Npaj Txhim Kho.

Ua raws li qhov no, cov dej num twg koom nrog hauv kev tswj hwm tag nrho?

TQM yog lub hauv paus rau kev ua si , uas suav nrog: Kev cog lus los ntawm cov laus kev tswj hwm thiab txhua tus neeg ua haujlwm. Ua raws li cov neeg siv khoom xav tau. Txo cov sij hawm kev loj hlob.

tag nrho kev tswj kom zoo yog dab tsi thiab nws qhov tseem ceeb? Total Quality Management ( TQM ) yog ib qho kev koom tes, kev ua kom zoo rau kev npaj thiab ua raws li cov txheej txheem txhim kho lub koom haum. Nws txoj hauv kev yog tsom mus rau ntau tshaj li cov neeg siv khoom xav tau, txheeb xyuas cov teeb meem, tsim kev cog lus, thiab txhawb kev qhib kev txiav txim siab ntawm cov neeg ua haujlwm.

Kuj kom paub yog, koj nkag siab dab tsi los ntawm TQM thiab piav qhia lub luag haujlwm ntawm TQM hauv ib lub koom haum?

Total Quality Management ( TQM ) yog ib lub hauv paus kev tswj hwm raws li kev ntseeg tias ib qho koom haum tuaj yeem tsim kom muaj kev vam meej mus ntev los ntawm kev muaj tag nrho nws cov tswv cuab, los ntawm cov neeg ua haujlwm qis rau nws cov neeg ua haujlwm siab tshaj plaws, tsom mus rau kev txhim kho kom zoo thiab, yog li, xa cov neeg siv khoom txaus siab.

Dab tsi yog 4 hom kev tswj kom zoo?

Muaj xya yam kev tswj xyuas qhov zoo uas suav nrog:

  • Cov ntawv txheeb. Ntawm nws qhov yooj yim tshaj plaws, kev tswj xyuas kom zoo yuav tsum tau kuaj xyuas cov npe ntawm cov khoom uas yuav tsum tau ua thiab muag koj cov khoom.
  • Daim duab Fishbone.
  • Tswj daim duab.
  • Stratification.
  • Pareto daim ntawv qhia.
  • Histogram.
  • Scatter Diagram.

Pom zoo: