Dab tsi yog loyalty voj?
Dab tsi yog loyalty voj?

Video: Dab tsi yog loyalty voj?

Video: Dab tsi yog loyalty voj?
Video: Yog tim dab tsi 2024, Kaum ib hlis
Anonim

Cov neeg siv khoom loyalty voj yog tus qauv ntawm cov neeg siv khoom tus cwj pwm uas qhia tau hais tias yuav ua li cas muaj peev xwm thiab cov neeg siv khoom tam sim no txiav txim siab seb yuav yuav thiab tsim kho li cas kev ncaj ncees rau ib lub hom phiaj tshwj xeeb. Nws yog ua los ntawm plaub theem; xav txog, ntsuas, thiab yuav sawv cev rau tus neeg siv khoom qhov kev tshawb fawb thiab kev txiav txim siab.

Ib yam li ntawd, koj tuaj yeem nug, dab tsi ua rau cov neeg siv khoom loyalty?

Cov neeg siv khoom loyalty yog qhov tshwm sim ntawm ib lub tuam txhab kev sib tham tas li thiab tshaj cov neeg siv khoom kev cia siab. Cov neeg muas zaub uas ntseeg cov tuam txhab uas lawv ua lag luam nrog yuav muaj feem ntau yuav yuav dua yav tom ntej.

Qhov kev ntsuam xyuas nquag yog dab tsi? Kev ntsuam xyuas nquag : lawv now ntsuas tag nrho cov possibilities thiab pros & cons ntawm txhua txoj kev xaiv. Lawv pib txo cov npe ntawm "cov khoom lag luam muaj peev xwm" kom tsawg. Moment of Purchase: Lawv txiav txim siab mus rau ib lub npe tshwj xeeb thiab ua tiav lawv qhov kev yuav khoom. Tam sim no lawv yog koj Cov Neeg Siv Khoom.

Tsuas yog li ntawd, muaj pes tsawg theem nyob rau hauv cov qauv yuav rov ua dua?

Tseem, ntau lag luam tseem qauv lawv cov neeg siv khoom taug kev tawm ntawm classic hloov dua siab tshiab funnel, uas loj heev ignores yuav ua li cas khaws cov uas twb muaj lawm, loyal cov neeg muas zaub los ntawm tsuas yog suav nrog rau cov no. theem : Awareness, Interest, Consideration, Intent, Evaluation, thiab Yuav.

Kev yuav khoom yog dab tsi?

Kev yuav khoom . Nkag siab txog cov neeg siv khoom ' muas taug kev . Nws yog dab tsi. Kev tshawb fawb cov kev pabcuam uas ntsuas qhov cuam tshuam ntawm kev tshaj tawm hauv online thiab offline, kev sib koom ua lag luam thiab kev koom tes, thiab lub luag haujlwm ntawm kev tshaj xov xwm thiab tib neeg cov kev paub digital los muab 360 ° saib ntawm lub hom phiaj kev lag luam.

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