Lub hom phiaj ntawm CRM yog dab tsi?
Lub hom phiaj ntawm CRM yog dab tsi?

Video: Lub hom phiaj ntawm CRM yog dab tsi?

Video: Lub hom phiaj ntawm CRM yog dab tsi?
Video: keeb thawj xeeb tsa kev lag luam rau haiv hmoob kom muaj noj muaj haus 2024, Lub peb hlis ntuj
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Kev tswj cov neeg siv khoom sib raug zoo ( CRM ) yog ib txoj hauv kev los tswj lub tuam txhab kev sib cuam tshuam nrog cov neeg siv khoom tam sim no thiab muaj peev xwm. Nws siv cov ntaub ntawv txheeb xyuas txog cov neeg siv khoom keeb kwm nrog lub tuam txhab los txhim kho kev lag luam kev sib raug zoo nrog cov neeg siv khoom, tshwj xeeb yog tsom rau cov neeg siv khoom tuav thiab thaum kawg ua rau kev loj hlob ntawm kev muag khoom.

Tsis tas li ntawd, qhov tseem ceeb ntawm CRM cov kev pab cuam quizlet yog dab tsi?

tus neeg siv khoom- tsom thiab cov neeg siv khoom-tsav lub koom haum lub tswv yim uas tsom rau kev txaus siab rau cov neeg siv khoom los ntawm kev hais txog lawv cov kev xav tau ntawm cov khoom thiab cov kev pabcuam, thiab tom qab ntawd los ntawm kev muab cov kev pabcuam zoo, teb. cov ntawv thov thiab thev naus laus zis uas cov neeg siv khoom tsis txaus siab thiab feem ntau pab lawv tus kheej.

Tsis tas li ntawd, lub hom phiaj ntawm CRM system yog dab tsi? Kev Tswj Xyuas Cov Neeg Siv Khoom ( CRM ) yog lub tswv yim uas cov tuam txhab siv los tswj kev sib cuam tshuam nrog cov neeg siv khoom thiab cov neeg muaj peev xwm. CRM pab cov koom haum txhim kho cov txheej txheem, tsim kom muaj kev sib raug zoo ntawm cov neeg siv khoom, nce kev muag khoom, txhim kho kev pabcuam rau cov neeg siv khoom, thiab nce nyiaj tau los.

Ib yam li ntawd ib tug yuav nug, dab tsi yog qhov tseem ceeb ntawm kev sib raug zoo ntawm cov neeg siv khoom kev tswj hwm CRM cov kev pab cuam?

Kev tswj cov neeg siv khoom sib raug zoo ( CRM ) yog technology rau tswj tag nrho koj lub tuam txhab kev sib raug zoo thiab kev sib tham nrog cov neeg siv khoom thiab muaj peev xwm cov neeg siv khoom . Lub hom phiaj yog yooj yim: txhim kho kev lag luam kev sib raug zoo . A CRM system pab cov tuam txhab txuas nrog cov neeg siv khoom , streamline cov txheej txheem, thiab txhim kho profitability.

CRM systems thiab kev coj ua yog dab tsi?

Kev tswj cov neeg siv khoom sib raug zoo ( CRM ) yog kev sib koom ua ke kev coj ua , cov tswv yim thiab thev naus laus zis uas cov tuam txhab siv los tswj thiab txheeb xyuas cov neeg siv khoom sib cuam tshuam thiab cov ntaub ntawv thoob plaws hauv lub neej ntawm cov neeg siv khoom, nrog lub hom phiaj ntawm kev txhim kho kev sib raug zoo ntawm cov neeg siv khoom thiab pab txhawb cov neeg siv khoom tuav thiab tsav kev muag khoom

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