Yuav ua li cas yuav tsum tau ib tug zoo nqi system hais txog?
Yuav ua li cas yuav tsum tau ib tug zoo nqi system hais txog?

Video: Yuav ua li cas yuav tsum tau ib tug zoo nqi system hais txog?

Video: Yuav ua li cas yuav tsum tau ib tug zoo nqi system hais txog?
Video: Yuav Thov Vajtswv Le Cas Thiaj Haum Vajtswv Siab 2024, Kaum ib hlis
Anonim

Dab tsi yuav tsum muaj qhov zoo - nqi txoj haujlwm tsom xam ? A zoo - nqi txoj haujlwm yuav tsum tiv thaiv tsis xws luag. Nws yuav tsum pab txo qhov ua tsis tiav.

Dhau li ntawd, 4 tus nqi ntawm qhov zoo yog dab tsi?

Cov Tus nqi zoo tuaj yeem muab faib ua plaub pawg. Lawv suav nrog Kev Tiv Thaiv, Kev Ntsuam Xyuas, Internal Failure thiab External Failure.

Ib yam li ntawd, vim li cas tus nqi ntawm qhov zoo yog qhov tseem ceeb? Tej zaum feem ntau tus nqi tseem ceeb kev nqis peev yog kev tiv thaiv tus nqi . Tshem tawm qhov tsis xws luag ua ntej ntau lawm pib txo qhov cov nqi zoo thiab tuaj yeem pab cov tuam txhab nce nyiaj tau los. Kev tiv thaiv tus nqi suav nrog cov txheej txheem kev npaj, tshuaj xyuas thiab tshuaj xyuas ntawm zoo kev tshuaj xyuas thiab cob qhia cov neeg ua haujlwm los tiv thaiv kev ua tsis tiav yav tom ntej.

Hais txog qhov no, txhais li cas los ntawm tus nqi zoo tshaj plaws?

Lub hom phiaj ntawm Tus nqi zoo Txheej txheem. Muaj qee qhov zoo ”lub hom phiaj zoo theem uas qhov sum ntawm kev tiv thaiv, kev ntsuam xyuas, thiab tsis ua hauj lwm tus nqi yog yam tsawg kawg nkaus. Kev siv zog los txhim kho zoo kom zoo tshaj qhov zoo theem yuav ua rau nce tag nrho cov nqi zoo.

Yuav ntsuas tus nqi tsis zoo li cas?

COPQ = Kev Tiv Thaiv + Kev Ntsuam Xyuas + Tsis Ua Haujlwm Feem ntau cov tuam txhab txiav txim siab tsuas yog qhov thib peb (tsis ua haujlwm), uas yog a ntsuas ntawm rework, warranty rov qab, thiab lwm yam. Nws yog suav tias yog qhov tsim nyog ua phem kom coj cov neeg siv khoom txaus siab rov qab los ntawm qhov tsis zoo mus rau qhov nruab nrab, cov neeg sib tw-kev tshoov siab.

Pom zoo: