Cov txheej txheem:

Dab tsi yog tus neeg siv khoom lapsed?
Dab tsi yog tus neeg siv khoom lapsed?

Video: Dab tsi yog tus neeg siv khoom lapsed?

Video: Dab tsi yog tus neeg siv khoom lapsed?
Video: Koj tsis hlub los tsis k k - Npawg lem & Tubzeb vwj nkauj tshiab 2024, Hlis ntuj nqeg
Anonim

A lapsed los yog tsis muaj zog cov neeg siv khoom yog ib tug uas tsis tau ua kev yuav khoom hauv lub sijhawm ntawd. Txawm li cas los xij, peb txoj kev tshawb fawb pom tias tsawg kawg yog qee qhov ntawm cov no cov neeg siv khoom leej twg raug cai haum tus neeg muag khoom lub ntsiab lus ntawm qhov tsis ua haujlwm tiag tiag xav txog lawv tus kheej siab ncaj rau tib lub khw muag khoom.

Tom qab ntawd, ua li cas koj yeej rov qab tus neeg siv khoom lapsed?

11 Lub tswv yim los yeej rov qab lapsed cov neeg siv khoom

  1. Nug cov neeg siv khoom txog lawv qhov kev nyiam. Cov neeg feem ntau tawm mus vim lawv xav tias koj lub hom phiaj tsis cuam tshuam rau lawv.
  2. Tuav kev sib tham.
  3. Tau tus kheej.
  4. Qhia kev yuav khoom.
  5. Tso tawm qhov nyuaj muag.
  6. Xa cov lus ceeb toom raws sijhawm.
  7. Muab nqi zog rau cov neeg siv khoom loyalty.
  8. Nug cov neeg siv khoom tawm tswv yim.

Ib sab saum toj, dab tsi yog qhov kev yeej rov qab? A yeej - rov qab zoo yog raws nraim li nws suab zoo li - ib qho kev npaj lag luam suav kom tau cov DAUs uas tau tso tseg rov qab ntawm koj lub app, khaws lawv li cov neeg siv nquag, thiab pab kom koj tus nqi churn qis.

Tsis tas li, kuv yuav tiv tauj tus neeg siv khoom qub li cas?

Cia wb mus saib ob peb ntawm lawv

  1. Txheeb xyuas cov neeg sib tw. Thawj qhov uas koj yuav tsum tau ua yog txheeb xyuas cov neeg siv khoom yav dhau los yog cov neeg sib tw rau kev rov koom nrog.
  2. Hu rau lub sijhawm tshwj xeeb.
  3. Pib lub phiaj xwm drip email.
  4. Muab cov neeg siv khoom vim li cas thiaj rov qab los.

Yuav ua li cas koj yeej rov qab cov neeg siv khoom thiab rov tau txais kev ntseeg siab ntawm cov neeg siv khoom?

10 txoj hauv kev los yeej rov qab cov neeg siv khoom thiab rov tau txais cov neeg siv khoom ntseeg siab

  1. Nug lawv vim li cas lawv thiaj tso tseg.
  2. Nkag mus rau hauv qab ntawm qhov teeb meem.
  3. Muab Txoj Kev Npaj Ua Haujlwm.
  4. Regain Customer Trust.
  5. Tua tawm qhov kev sib tw Win-Back.
  6. Kev Ruaj Ntseg Cov Neeg Siv Khoom.
  7. Kev Pabcuam Real-Time.
  8. Muab ib qho Incentive.

Pom zoo: