Cov txheej txheem:
- 11 Lub tswv yim los yeej rov qab lapsed cov neeg siv khoom
- Cia wb mus saib ob peb ntawm lawv
- 10 txoj hauv kev los yeej rov qab cov neeg siv khoom thiab rov tau txais cov neeg siv khoom ntseeg siab
Video: Dab tsi yog tus neeg siv khoom lapsed?
2024 Tus sau: Stanley Ellington | [email protected]. Kawg hloov kho: 2023-12-16 00:17
A lapsed los yog tsis muaj zog cov neeg siv khoom yog ib tug uas tsis tau ua kev yuav khoom hauv lub sijhawm ntawd. Txawm li cas los xij, peb txoj kev tshawb fawb pom tias tsawg kawg yog qee qhov ntawm cov no cov neeg siv khoom leej twg raug cai haum tus neeg muag khoom lub ntsiab lus ntawm qhov tsis ua haujlwm tiag tiag xav txog lawv tus kheej siab ncaj rau tib lub khw muag khoom.
Tom qab ntawd, ua li cas koj yeej rov qab tus neeg siv khoom lapsed?
11 Lub tswv yim los yeej rov qab lapsed cov neeg siv khoom
- Nug cov neeg siv khoom txog lawv qhov kev nyiam. Cov neeg feem ntau tawm mus vim lawv xav tias koj lub hom phiaj tsis cuam tshuam rau lawv.
- Tuav kev sib tham.
- Tau tus kheej.
- Qhia kev yuav khoom.
- Tso tawm qhov nyuaj muag.
- Xa cov lus ceeb toom raws sijhawm.
- Muab nqi zog rau cov neeg siv khoom loyalty.
- Nug cov neeg siv khoom tawm tswv yim.
Ib sab saum toj, dab tsi yog qhov kev yeej rov qab? A yeej - rov qab zoo yog raws nraim li nws suab zoo li - ib qho kev npaj lag luam suav kom tau cov DAUs uas tau tso tseg rov qab ntawm koj lub app, khaws lawv li cov neeg siv nquag, thiab pab kom koj tus nqi churn qis.
Tsis tas li, kuv yuav tiv tauj tus neeg siv khoom qub li cas?
Cia wb mus saib ob peb ntawm lawv
- Txheeb xyuas cov neeg sib tw. Thawj qhov uas koj yuav tsum tau ua yog txheeb xyuas cov neeg siv khoom yav dhau los yog cov neeg sib tw rau kev rov koom nrog.
- Hu rau lub sijhawm tshwj xeeb.
- Pib lub phiaj xwm drip email.
- Muab cov neeg siv khoom vim li cas thiaj rov qab los.
Yuav ua li cas koj yeej rov qab cov neeg siv khoom thiab rov tau txais kev ntseeg siab ntawm cov neeg siv khoom?
10 txoj hauv kev los yeej rov qab cov neeg siv khoom thiab rov tau txais cov neeg siv khoom ntseeg siab
- Nug lawv vim li cas lawv thiaj tso tseg.
- Nkag mus rau hauv qab ntawm qhov teeb meem.
- Muab Txoj Kev Npaj Ua Haujlwm.
- Regain Customer Trust.
- Tua tawm qhov kev sib tw Win-Back.
- Kev Ruaj Ntseg Cov Neeg Siv Khoom.
- Kev Pabcuam Real-Time.
- Muab ib qho Incentive.
Pom zoo:
Nyob rau theem twg ntawm kev muag khoom tus neeg muag khoom feem ntau yuav ntsib tus neeg siv khoom thawj zaug?
Prospecting yog thawj kauj ruam hauv kev muag khoom, uas muaj kev txheeb xyuas cov neeg siv khoom muaj peev xwm, aka kev cia siab. Lub hom phiaj ntawm kev cia siab yog los tsim cov ntaub ntawv ntawm cov neeg siv khoom zoo thiab tom qab ntawd sib txuas lus nrog lawv hauv kev cia siab ntawm kev hloov pauv lawv los ntawm cov neeg muaj peev xwm mus rau cov neeg siv khoom tam sim no
Dab tsi yog qhov txawv ntawm tus neeg siv khoom sab hauv thiab tus neeg siv khoom sab nraud?
Tus neeg siv khoom sab hauv yog ib tus neeg uas muaj kev sib raug zoo nrog koj lub tuam txhab, txawm tias tus neeg yuav lossis tsis yuav cov khoom. Internal cov neeg muas zaub yuav tsum tsis txhob bedirectly nyob rau hauv lub tuam txhab. Piv txwv li, koj tuaj yeem koom tes nrog lwm lub tuam txhab txhawm rau xa koj cov khoom rau cov neeg siv kawg, cov neeg siv khoom sab nraud
Lub algorithm twg yog siv los nrhiav kev sib koom ua ke ntawm cov khoom uas tus neeg siv khoom tuaj yeem yuav ntawm lub khw muag khoom?
Association Rule Mining Txoj hauv kev zoo tshaj plaws los nrhiav cov qauv no yog Kev Tshawb Fawb Kev Lag Luam Kev Lag Luam, uas yog cov txheej txheem tseem ceeb siv los ntawm cov khw muag khoom loj xws li Amazon, Flipkart, thiab lwm yam los txheeb xyuas cov neeg yuav khoom los ntawm kev nrhiav kev sib koom ua ke ntawm cov khoom sib txawv uas cov neeg siv khoom tso rau hauv lawv "kev yuav khoom. pob tawb”
Qhov twg yog ib qho piv txwv ntawm cov neeg siv khoom thawj qib lossis thawj tus neeg siv khoom?
Cov neeg siv khoom tseem ceeb cuam tshuam nrog cov neeg tsim khoom thiab cov neeg siv khoom thib ob. Lawv tuaj yeem cuam tshuam nrog cov decomposers, txawm tias feem ntau lawv yuav cuam tshuam nrog cov neeg tsim khoom / cov neeg siv khoom thib ob. Kab laum paj rwb, nas teb, kab nyom, thiab tus ntoo ntsaum yog tag nrho cov piv txwv ntawm cov neeg siv khoom thawj qib
Dab tsi yog qhov txawv ntawm cov neeg siv khoom thiab cov neeg siv khoom?
Cov neeg siv khoom - peb tab tom tham txog ib tus neeg siv khoom thiab ib yam dab tsi uas yog lawv: tus neeg siv lub kaus mom, tus neeg siv khoom thov, tus neeg siv khoom cov nyiaj. Cov neeg siv khoom ' - peb tab tom tham txog ntau tus neeg siv khoom thiab qee yam uas yog lawv: cov neeg siv khoom lub kaus mom, cov neeg siv khoom thov, thiab cov neeg siv khoom cov nyiaj