CRM cov ntaub ntawv yog dab tsi?

2024 Tus sau: Stanley Ellington | [email protected]. Kawg hloov kho: 2023-12-16 00:17

Kev tswj cov neeg siv khoom sib raug zoo ( CRM ) yog ib txoj hauv kev los tswj lub tuam txhab kev sib cuam tshuam nrog cov neeg siv khoom tam sim no thiab muaj peev xwm. Nws siv cov ntaub ntawv tsom xam txog cov neeg siv khoom keeb kwm nrog lub tuam txhab los txhim kho kev lag luam kev sib raug zoo nrog cov neeg siv khoom, tshwj xeeb yog tsom rau cov neeg siv khoom tuav thiab thaum kawg ua rau kev muag khoom loj hlob.

Ib yam li ib tug yuav nug, CRM system ua li cas?

Kev tswj cov neeg siv khoom sib raug zoo ( CRM ). Lub hom phiaj yog yooj yim: txhim kho kev lag luam kev sib raug zoo. A CRM system pab cov tuam txhab txuas nrog cov neeg siv khoom, txhim kho cov txheej txheem, thiab txhim kho cov txiaj ntsig zoo.

Kuj Paub, CRM yog dab tsi hauv cov lus yooj yim? C-R-M sawv rau kev tswj kev sib raug zoo ntawm cov neeg siv khoom . Ntawm nws yooj yim tshaj plaws txhais, a CRM system tso cai rau cov lag luam los tswj kev lag luam kev sib raug zoo thiab cov ntaub ntawv thiab cov ntaub ntawv cuam tshuam nrog lawv.

Cov lus nug tseem yog, cov piv txwv ntawm CRM yog dab tsi?

Daim ntawv teev cov piv txwv ntawm CRM

• Inbound CRM: HubSpot CRM.
• General CRM: Salesforce CRM.
• Tag Nrho Kev Sib Txuas CRM: Freshsales.
• Kev Ua Haujlwm CRM: NetSuite CRM.
• Muag CRM: Pipedrive.

CRM cov ntaub ntawv nkag yog dab tsi?

Cov ntaub ntawv nkag Outsourced (DEO) yog tus thawj coj outsourcing tus khub rau kev tswj hwm kev sib raug zoo ntawm cov neeg siv khoom ( CRM ) Cov ntaub ntawv nkag Kev pabcuam rau ntau hom kev lag luam thiab kev lag luam. Peb pab cov koom haum tsim kev ntseeg siab CRM cov txheej txheem thiab kev coj ua los txhim kho kev lag luam kev sib raug zoo nrog cov neeg siv khoom thiab nce kev muag khoom.