Cov txheej txheem:
Video: ITIL continual service improvement yog dab tsi?
2024 Tus sau: Stanley Ellington | [email protected]. Kawg hloov kho: 2023-12-16 00:17
ITIL Continual Service Improvement yog dab tsi (CSI)? Kev txhim kho kev pabcuam txuas ntxiv yog ib hom txheej txheem uas siv cov tswv yim los ntawm kev tswj xyuas kom zoo kom kawm tau los ntawm kev ua tiav thiab kev ua tsis tiav thiab lub hom phiaj tas li txhawm rau txhim kho kev ua tau zoo thiab kev ua tau zoo ntawm IT kev pabcuam thiab cov txheej txheem.
Kuj paub, lub hom phiaj ntawm kev txhim kho kev pabcuam txuas ntxiv yog dab tsi?
Lub ntsiab Lub hom phiaj ntawm Kev Txhim Kho Kev Pabcuam Txuas Ntxiv yog txhim kho tus kev pabcuam kev xa mus rau cov neeg siv khoom, nce nqi kev nkag siab ntawm cov neeg siv khoom, thiab ua kom cov neeg siv khoom txaus siab. CSI theem ntawm ITIL Kev pabcuam Lifecycle tau them rau qhov tob hauv ITIL Foundation Certification Course.
Ib tug kuj yuav nug, dab tsi yog 7 kauj ruam kev txhim kho hauv ITIL? Cov Xya - Kauj Ruam Kev Txhim Kho Lub hom phiaj yog los txhais thiab tswj cov cov kauj ruam yuav tsum txheeb xyuas, txhais, sib sau ua ke txheej txheem , tsom xam, nthuav tawm thiab siv kev txhim kho . Lub hom phiaj ntawm xya - txheej txheem txheej txheem yog txhawm rau txheeb xyuas lub sijhawm los txhim kho cov kev pabcuam, txheej txheem thiab lwm yam thiab txo tus nqi ntawm kev muab kev pabcuam.
Tsis tas li ntawd, puas yog ib kauj ruam tseem ceeb uas yuav tsum tau ua thaum txhim kho kev pabcuam txuas ntxiv?
Kev txhim kho kev pabcuam txuas ntxiv (CSI) tsom rau kev txhim kho kev pabcuam uas txhawb cov txheej txheem kev lag luam. CSI siv xya kev txhim kho qib txheej txheem kev npaj uas yog tseem ceeb rau nws tus kheej thiab lwm theem ntawm ITIL lifecycle. Ua ntej ib txhim kho txoj kev npaj ua tiav nws yog qhov tsim nyog kom nkag siab txog qhov xav tau txhim kho.
Koj ua li cas los txhim kho kev pabcuam txuas ntxiv?
Cov kauj ruam no yog:
- Kauj Ruam 1 - Tsim kom muaj kev xav ceev ceev.
- Kauj Ruam 2 - Tsim ib qho kev coj ua sib koom ua ke.
- Kauj Ruam 3 – Tsim ib lub zeem muag.
- Kauj Ruam 4 – Sib txuas lus lub zeem muag.
- Kauj Ruam 5 – Txhawb kom lwm tus ua raws li lub zeem muag.
- Kauj Ruam 6 – Npaj rau thiab tsim cov yeej luv luv.
- Kauj Ruam 7 – Muab kev txhim kho thiab ua kom muaj kev hloov pauv ntau dua.
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