Vim li cas CRM tseem ceeb hauv kev tswj cov saw hlau?
Vim li cas CRM tseem ceeb hauv kev tswj cov saw hlau?

Video: Vim li cas CRM tseem ceeb hauv kev tswj cov saw hlau?

Video: Vim li cas CRM tseem ceeb hauv kev tswj cov saw hlau?
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Cov qhov tseem ceeb ntawm kev tswj kev sib raug zoo ntawm cov neeg siv khoom ( CRM ) nyob rau hauv saw hlau yog tseem ceeb heev tseem ceeb . Cov ntawv thov no muab kev saib xyuas ntau dua rau cov neeg siv khoom xav tau los ntawm kev muab kev daws teeb meem zoo dua ntawm cov khoom lossis cov khoom lag luam koom nrog, cov ntsiab lus ntawm kev pabcuam, thiab ntxiv tus nqi.

Ib yam li ntawd, nws tau nug, CRM yog dab tsi hauv kev tswj cov saw hlau?

Kev tswj cov neeg siv khoom sib raug zoo thiab kev tswj cov saw hlau . Kev tswj cov neeg siv khoom sib raug zoo ( CRM ) yog tus qauv rau tswj ib lub tuam txhab kev sib cuam tshuam nrog cov neeg siv khoom tam sim no thiab yav tom ntej. Nws suav nrog kev siv thev naus laus zis los teeb tsa, ua haujlwm, thiab synchronize kev muag khoom, kev lag luam, kev pabcuam rau cov neeg siv khoom, thiab kev txhawb nqa.

Ib yam li ntawd, qhov txawv ntawm SCM thiab CRM quizlet yog dab tsi? SCM tswj cov ntaub ntawv khoom; CRM tswj cov neeg siv khoom cov ntaub ntawv.

Raws li txoj cai, CRM ua li cas?

Kev tswj cov neeg siv khoom sib raug zoo ( CRM ). Lub hom phiaj yog yooj yim: txhim kho kev lag luam kev sib raug zoo. A CRM system pab cov tuam txhab txuas nrog cov neeg siv khoom, ua kom cov txheej txheem, thiab txhim kho cov txiaj ntsig.

Kev tswj hwm kev sib raug zoo ntawm tus neeg muag khoom yog dab tsi thiab vim li cas nws tseem ceeb?

Kev tswj hwm kev sib raug zoo ntawm tus neeg muag khoom , tseem hu ua SRM, yog ib txoj hauv kev los ntsuam xyuas lwm tus neeg ' kev koom tes rau koj lub lag luam. Nws pab koj txiav txim siab qhov twg lwm tus neeg yog muab kev cuam tshuam zoo tshaj plaws rau koj txoj kev vam meej thiab ua kom lawv ua tau zoo.

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