Video: Automotive CRM yog dab tsi?
2024 Tus sau: Stanley Ellington | [email protected]. Kawg hloov kho: 2023-12-16 00:17
CRM yog ib lub ntsiab lus rau Customer RelationshipManagement. Nws yog ib qho software rau kev tswj hwm lub koom haum kev sib raug zoo thiab kev sib cuam tshuam nrog cov neeg siv khoom thiab kev cia siab. Yog li ntawd, tsheb CRM yog tsheb Kev tswj xyuas cov neeg siv khoom sib raug zoo uas tso cai rau koj los tsim kev sib raug zoo nrog koj cov neeg yuav khoom thiab cov kev cia siab.
Kuj paub, CRM system siv rau dab tsi?
Kev tswj cov neeg siv khoom sib raug zoo ( CRM ) yog technology rau kev tswj hwm tag nrho koj lub tuam txhab kev sib raug zoo thiab kev cuam tshuam nrog cov neeg siv khoom thiab cov neeg siv khoom muaj peev xwm. Lub hom phiaj yog yooj yim: txhim kho kev lag luam kev sib raug zoo. A CRM system pab cov tuam txhab txuas nrog rau cov neeg siv khoom, txhim kho cov txheej txheem, thiab txhim kho cov txiaj ntsig zoo.
Tsis tas li ntawd, CRM sawv cev rau dab tsi hauv kev muag tsheb? Kev Tswj Xyuas Cov Neeg Siv Khoom
Ib yam li ntawd, lub ntsiab lus ntawm CRM yog dab tsi?
Kev tswj cov neeg siv khoom sib raug zoo ( CRM ) yog ib lo lus uas hais txog kev coj ua, cov tswv yim thiab cov thev naus laus zis uas cov tuam txhab siv los tswj thiab txheeb xyuas cov neeg siv khoom sib cuam tshuam thiab cov ntaub ntawv thoob plaws hauv lub neej ntawm cov neeg siv khoom, nrog lub hom phiaj ntawm kev txhim kho kev sib raug zoo ntawm cov neeg siv khoom thiab pab cov neeg siv khoom tuav thiab tsav tsheb.
Puas yog SAP CRM?
SAP CRM yog ib feem ntawm SAP kev lag luam suite. Nws tuaj yeem siv cov txheej txheem ua lag luam customized, sib xyaw ua ke rau lwm yam SAP thiab tsis- SAP systems, pab ua kom tiav CRM cov tswv yim. SAP CRM tuaj yeem pab lub koom haum kom nyob sib txuas nrog cov neeg siv khoom.
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