Dab tsi yog qhov txawv ntawm kev tswj kev tso tawm thiab kev hloov pauv?
Dab tsi yog qhov txawv ntawm kev tswj kev tso tawm thiab kev hloov pauv?

Video: Dab tsi yog qhov txawv ntawm kev tswj kev tso tawm thiab kev hloov pauv?

Video: Dab tsi yog qhov txawv ntawm kev tswj kev tso tawm thiab kev hloov pauv?
Video: Lus Qhuab Qhia | “Kev Raug Qaws Mus Yog Dab Tsi Tiag Tiag?” 2024, Hlis ntuj nqeg
Anonim

Hloov Kev Tswj yog txoj kev tswj hwm, lub luag haujlwm ntawm cov Hloov Tus Thawj Tswj yog los tshuaj xyuas, tso cai thiab teem caij rau Hloov . Tso Management yog txheej txheem installation. Nws ua haujlwm nrog kev txhawb nqa ntawm Hloov Kev Tswj tsim, sim thiab xa cov kev pabcuam tshiab lossis hloov kho tshiab rau hauv ib puag ncig nyob.

Tsis tas li ntawd, qhov txawv ntawm kev tswj hwm kev hloov pauv thiab kev tswj qhov xwm txheej yog dab tsi?

Reactive kev tswj hwm tshwm sim thaum muaj teeb meem tshwm sim xwm txheej thiab cov kauj ruam yuav tsum tau ua los daws qhov tam sim no xwm txheej thiab tiv thaiv yav tom ntej xwm txheej . Hloov tswj yog txheej txheem ntawm kev ua hloov mus rau IT infrastructure hauv a standardized thiab systematic yam.

Tom qab ntawd, lo lus nug yog, vim li cas kev tso tawm yog qhov tseem ceeb? Kev tswj hwm tso tawm yog cov txheej txheem ntawm kev npaj thiab kev sib koom tes software / daim ntawv thov hloov tshiab rau hauv kev tsim khoom. Nws yog tus txheej txheem los xyuas kom meej tias tag nrho cov kev txheeb xyuas thiab cov nyiaj tshuav tau ua tiav los xyuas kom meej tias qhov kev pheej hmoo ntawm cov lej tsis ua haujlwm hauv kev tsim khoom raug txo kom ntau li ntau tau.

Ua li no, Kev Tswj Xyuas Kev Tso Tawm hauv ITIL yog dab tsi?

" Kev tswj hwm tso tawm yog txheej txheem ntawm tswj , npaj, teem sijhawm thiab tswj cov software tsim los ntawm ntau theem thiab ib puag ncig" - Wikipedia." Kev tswj hwm tso tawm yog txhua yam hais txog kev tsim, sim, thiab xa tawm thaum lub sijhawm xa khoom txuas ntxiv yog hais txog kev tsim, sim, thiab xa tawm siv automation. " -

Lub sijhawm ua haujlwm hauv ITIL yog dab tsi?

Tsev>Cov haujlwm ua lag luam> ITIL | Cov ntaub ntawv Technology > ITIL Hloov kev tswj hwm . Lub Sijhawm Lead Rau Hloov Kev ua tiav. Ntsuas tus nqi ntawm coj lub sijhawm los ntawm point a hloov yog xa mus rau qhov chaw uas yuav tshwm sim. Nws yog ib qho kev ntsuas ntawm cov koom haum muaj peev xwm los npaj vs ua reactive.

Pom zoo: