Dab tsi yog txhais los ntawm qhov zoo yog dawb?
Dab tsi yog txhais los ntawm qhov zoo yog dawb?

Video: Dab tsi yog txhais los ntawm qhov zoo yog dawb?

Video: Dab tsi yog txhais los ntawm qhov zoo yog dawb?
Video: Qhov Ntawm Ko Yog Dab Tsi 2024, Hlis ntuj nqeg
Anonim

“ Zoo yog dawb ” txhais tau tias nws pheej yig dua ua tej yam yog thawj zaug. Tus nqi ntawm kev tsis sib haum xeeb yog tus nqi ntawm kev ua txhaum cai. Nws yog thescrap, rework, kev pab cuam tom qab kev pab cuam, warranty, soj ntsuam, kuaj, thiab cov dej num zoo sib xws tsim nyog los ntawm nonconformanceproblems.

Tsis tas li lo lus nug yog, plaub tus nqi ntawm qhov zoo yog dab tsi?

Cov Tus nqi zoo tuaj yeem muab faib ua plaub pawg. Lawv suav nrog Kev Tiv Thaiv, Kev Ntsuam Xyuas, Internal Failure thiab External Failure.

Tsis tas li ntawd, Philip Crosby lub tswv yim zoo yog dab tsi? Crosby cov lub hauv paus ntsiab lus, Ua Nws Txoj Cai FirstTime, yog nws cov lus teb rau tus zoo kev kub ntxhov. Nws txhais zoo raws li tag nrho thiab zoo meej conformance rau cov neeg muas zaub'requirements. Lub essence ntawm nws kev xav yog qhia nyob rau hauv qhov nws hu ua Absolutes Zoo Kev tswj hwm thiab cov ntsiab lus ntawm kev txhim kho.

Tsis tas li ntawd, qhov zoo txhais li cas?

Kev muag khoom yog tsim thiab nws zoo ntsuas raws li qhov yuav tsum tau ua. Lus Txhais : Ua raws li Cov Kev Xav Tau. A zoo txheej txheem los yog cov khoom ua raws li qhov yuav tsum tau ua. Qhov no txhais yog zoo tagnrho rau zoo Cov pab pawg uas yuav tsum tau lees paub cov txheej txheem, cov txheej txheem, cov kev pabcuam thiab cov khoom lag luam zoo.

Zero defects txhais li cas?

Zero Defects yog ib lub cuab tam tswj aimed ntawm thereduction tsis xws luag los ntawm kev tiv thaiv. Nws yog qhia ntawm kev txhawb siab rau tib neeg los tiv thaiv kev ua yuam kev los ntawm kev txhim kho aconstant, lub siab xav rau ua lawv txoj haujlwm yog thawj zaug. - Zero Defects : Lub Dimension Tshiab hauv QualityAssurance.

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