Peb theem nyob hauv kev hloov pauv ntawm CRM yog dab tsi?
Peb theem nyob hauv kev hloov pauv ntawm CRM yog dab tsi?

Video: Peb theem nyob hauv kev hloov pauv ntawm CRM yog dab tsi?

Video: Peb theem nyob hauv kev hloov pauv ntawm CRM yog dab tsi?
Video: Xav Hloov Pauv Lub Neej Kom Zoo Tshaj Qub 2024, Kaum ib hlis
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Muaj peb theem hauv kev hloov pauv ntawm CRM : (1) qhia, (2) tsom xam, thiab (3) kwv yees. Ua dab tsi CRM kwv yees yees pab cov koom haum ua tiav?

Tom qab ntawd, peb theem ntawm CRM yog dab tsi?

CRM los ntawm Kev Lag Luam Strategy Perspective. Peb cov qauv muaj peb tus yuam sij theem - Cov neeg siv khoom, khaws cov neeg siv khoom thiab txuas ntxiv rau cov neeg siv khoom, thiab peb contextual factor – marketing orientation, value creation thiab innovatove IT.

Ib tug kuj yuav nug, dab tsi yog qhov twv ua ntej hu quizlet? kev twv ua ntej . cia li dials outbound hu thiab thaum ib tus neeg teb, tus hu raug xa mus rau tus neeg sawv cev muaj. hu scripting systems. nkag mus rau cov koom haum databases uas taug qab cov teeb meem zoo sib xws lossis cov lus nug thiab cia li tsim cov ntsiab lus rau CSR uas tuaj yeem xa lawv mus rau cov neeg siv khoom.

Raws li, CRM voj voog yog dab tsi?

Cov CRM lub voj voog hauv paus muaj plaub theem - Kev Lag Luam, Muag Khoom, Khoom, thiab Txhawb Nqa. Krawler CRM muaj kev ua haujlwm los hloov 'kev coj' mus rau 'lub cib fim' rau kev ua haujlwm muag khoom ntxiv. • Cov theem khoom – Nyob rau theem no ntawm CRM lub voj voog , lub hauv paus tseem ceeb yog ntawm kev xa khoom.

Dab tsi ntawm CRM suav nrog?

CRM Cov ntaub ntawv, Kev Tshawb Fawb thiab Kev Tshawb Fawb Cov Ntaub Ntawv uas tau tswj hwm thiab taug qab hauv a CRM tej zaum yuav suav nrog kev sib cuag, kev muag khoom, cov neeg siv khoom, cov ntaub ntawv keeb kwm lossis cov ntaub ntawv pov thawj (siv los cais cov koom haum), keeb kwm kev muag khoom, kev txhawb nqa txuj ci thiab kev thov kev pabcuam, thiab ntau ntxiv.

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